Oudarts.com is operated by Oudart. Our physical headquarters is located at Unit 47 Building, MODA MALL, 20 Road 383, Manama, Bahrain. Throughout the site, the terms “we,” “us,” and “our” refer to Oudart.

2. Product Authenticity & Natural Variations

  • Quality Guarantee: Oudart specializes in premium Oud and fragrances. We guarantee the authenticity of all products sold on our platform.
  • Natural Characteristics: Please note that natural Oud and botanical oils can vary slightly in profile between harvests. These nuances are a hallmark of organic luxury goods and are not considered defects.

3. Pricing and Payments

  • Currency: Prices are displayed in [Insert Currency, e.g., BHD/USD].
  • Transaction: Your order is an offer to buy, which is only accepted by us once the goods are dispatched. We reserve the right to cancel orders in the event of pricing errors.

4. Shipping and Global Logistics

  • Local Delivery: Orders within Bahrain are handled via local courier.
  • International Shipping: For international orders, the customer is the “importer of record” and must comply with all laws and regulations of the destination country.
  • Customs: Any import duties or taxes are the sole responsibility of the customer.

5. Returns and Hygiene Policy

Due to the nature of our products (fragrances and personal care):

  • Non-Returnable: For health and hygiene reasons, we cannot accept returns on opened bottles, oils, or incense.
  • Damaged Items: If your order arrives damaged, you must notify us within 48 hours of receipt at our Moda Mall location or via our official contact channels for a replacement or credit.

6. Limitation of Liability

Oudart shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products. Our liability is limited to the purchase price of the items bought.

7. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of the Kingdom of Bahrain. Any disputes shall be subject to the exclusive jurisdiction of the courts of Bahrain.

Contact Information

For inquiries regarding these terms or your order, please visit us or contact us via our website contact form:

Oudart Unit 47 Building, MODA MALL

20 Road 383, Manama

Kingdom of Bahrain